Merchandise Returns API™

Returns to Store Credit

eGifter Merchandise Return API™

Turn Returns Into Revenue — Effortlessly

Issue branded store credit instantly from your existing returns workflow—without adding operational complexity.

An illustration of a gift card API Model.

Returns Don’t Have to Mean Lost Revenue

Illustration of a shirt being returned for a gift card.

Customers expect fast, hassle-free resolutions, yet many merchants struggle with:

  • Lost revenue from cash refunds

  • Manual return processes that slow operations

  • Frustrated customers who may not come back

  • Inventory bottlenecks and waste

The Hidden Costs of Returns

U.S. retailers lose $816B+ annually on returns (NRF), making return experiences — and strategies for reselling pre-loved inventory — critical to loyalty and revenue retention.

33%

33% of repeat consumers leave after a bad return

76%

76% of first-time buyers come back after an easy one

Ready to Stop Losing Revenue on Returns?

LET’S TALK SOLUTIONS
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Turn Returns Into Revenue

Issue branded store credit instantly — retaining revenue, delighting customers, and scaling with ease.

  • Instantly issue branded digital store credit

  • Automate returns to save time and reduce friction

  • Turn pre-loved returns into revenue

  • Boost loyalty with instant gratification

woman buying shirt at clothing store

A Smarter Way to Handle Returns

The eGifter Merchandise Returns API helps you retain revenue, delight customers, and optionally restock returned inventory — whether brand new or pre-loved.

Instant Digital Store Credit Convert returns into branded digital currency to keep revenue in your ecosystem
Seamless API Integration Enable online and in-store returns with one simple connection
Multiple Delivery Options Send store credit via email, text, or mobile wallet
Real-Time Tracking & Reporting Monitor every return transaction with live performance insights
Incentivized Trade-Ins Restock gently used items, reduce waste, and reward customers with digital credit

Trusted by Leading Retailers and Emerging Brands

Scale With Confidence

Your Success, Backed by Security,
Support, and Smart Integrations

Powerful technology, expert guidance, and flexible integrations—
everything you need to build and grow a best-in-class gift card program.

eGifter Shield™

Protect Every Gift Card Experience with eGifter Shield™

Our proprietary AI-assisted security layer monitors for anomalies, helps prevent fraud, and protects your program against evolving threats.

Learn More →

eGifter Program Management™

Need Extra Support?
We Can Help Run the Program With You.

From launches and promotions to reporting and optimization, our experts act as an extension of your team so you can scale without adding operational complexity.

Talk to an Expert →

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Running Shopify Plus?
Go Beyond Basic Gift Cards.

Launch a configurable gift card program built for Shopify merchants who need more flexibility, branding control, and scalability.

Explore Shopify Solutions →

Turn Refunds Into Revenue — Instantly

With eGifter Merchandise Returns API, every refund becomes an opportunity to drive sales and deepen customer loyalty.

LET’S TALK SOLUTIONS
TRY THE API