Career Opportunities at eGifter

JOB TITLE: Sales & Account Manager, eGifter Rewards

Job Description

eGifter Rewards is the incentive and rewards division of eGifter, providing gift card solutions to corporate buyers such as insurance companies, health care systems, Fortune 1,000 companies and government agencies. Our solutions for our corporate clients include both gift cards as well as technology platforms for placing and managing gift card orders.

This is a remote role that works on an Eastern Time Zone schedule. Applicants must be located in the Eastern, Central or Mountain time zone.

The Sales and Account Manager will identify, prospect, and add net new corporate clients with eGifter Reward’s solutions by routinely performing the following tasks with enthusiasm and self-discipline:

  • Identify targets and implement strategic account-based selling tactics to add net new customers
  • Present web-based demos of our Platform
  • Create proposals and price quotes in Salesforce
  • Apply critical thinking to interpret program results and deliver recommendations
  • Work closely with Account Management team, or provide account management for strategic new accounts
  • Compile sales data to create reports (Excel skills required)

The ideal candidate has past success in account management, client success management, customer support or inside sales. Gift card or related marketing/incentives industry experience is required. The successful candidate should have excellent phone skills, write well and have sales and marketing instincts to convert inbound prospects into active customers. The ability to learn quickly, master new web applications are critical requirements. Recent experience using Salesforce and/or Zendesk a plus.

Skills & Abilities

  • Business Development, Targeted Account Prospecting, Consultative Sales
  • Customer service orientation
  • Strong organization and communication skills
  • Experience with web-based software
  • Detail-oriented
  • Self-starter and self-disciplined to manage time and meet deadlines

Requirements

  • Gift Card/Incentives industry experience
  • Bachelor’s degree or minimum 5 years professional experience
  • Past success in business development and account management, or inside sales.
  • Desire to learn and contribute as a team player
  • Experience using Excel
  • Experience with CRM, Order Entry Systems, Zendesk, Google Docs and/or other web applications
  • Availability for occasional travel for client visits, industry events

PLEASE NO RECRUITERS

JOB TITLE: Client Success Manager, eGifter Merchant Solutions

Job Description

eGifter Merchant Solutions powers brand-name gift card programs throughout North America and Europe. With our eGifting Platform™, we provide turnkey ecommerce solutions for first party B2C and B2B sales storefronts, tools for guest appeasement and merchandise returns, gift card inventory management systems and more.

This is a remote role that works on an Eastern Time Zone schedule. Applicants must be located in the Eastern, Central, or Mountain time zones.

The Client Success Manager will help clients be successful with eGifter’s solutions by routinely performing the following tasks with enthusiasm and self-discipline:

  • Present web-based demos of our Platform
  • Provide Training on our Platform
  • Identify significant sales opportunities from existing clients or inbound leads and collaborate with senior team members
  • Create marketing materials and presentations for clients
  • Create proposals and price quotes in Salesforce
  • Manage customer support tickets, assist with urgent customer requests, and work with team members to resolve customer issues
  • Compile sales data to create reports (Excel skills required)

The ideal candidate has past success in account management or client success management. Gift card industry or ecommerce experience is required (ideally, both!). The successful candidate should have excellent phone skills, write well, and have experience in or adjacent to solution selling. The ability to learn quickly and master new web applications are critical requirements. Recent experience using Salesforce and/or Zendesk is a plus.

Skills & Abilities

  • Customer service orientation
  • Strong organization and communication skills
  • Ability to multitask and prioritize effectively
  • Experience with web-based software
  • Accountability and detail-oriented
  • Strong aptitude for technical software products
  • Self-starter and self-disciplined to manage time and meet deadlines

Requirements

  • Bachelor’s degree or minimum 5 years professional experience
  • Strong ecommerce and/or Gift Card industry background
  • Past success in account management or client success roles.
  • Desire to learn and contribute as a team player
  • Works independently, and as part of a larger team, to utilize their experience and creativity in creating customer solutions
  • Proficiency in PowerPoint, Google Slides, Photoshop, Excel
  • Experience with CRM, Order Entry Systems, Zendesk, Google Docs, PowerBI, and/or other web applications
  • Availability for occasional travel for client visits, industry events

PLEASE NO RECRUITERS