What Impromptu Gift Card Rewards Reveal About Today’s Work Culture

How fast, flexible rewards are reshaping connection and appreciation at work.

July 14, 2025

As we head into the busiest season of the year for rewards and recognition, we took a look back at how teams showed appreciation in 2024: what they sent, why they sent it, and how those moments helped shape workplace culture.

Thousands of HR leaders, people managers, and business owners turned to Rewards Express™our self-serve digital rewards platform—for fast, flexible recognition. Designed for smaller businesses and spontaneous moments, it’s the easiest way to send digital gift cards right when you need them.

Some used it to send a quick thank-you. Others, to save a moment, lift morale, or build team connection in a creative way. From same-day saves to coffee-fueled celebrations, appreciation came fast, personal, and often with a side of lunch.

This data validates the intent behind Rewards Express: a platform built for smaller B2B rewards and incentives—delivered instantly, with no approvals, minimums, or commitments required. Like choosing the express lane when you only need a few things, it’s built to move at the speed of modern work.

Why They Click “Send”

The most common reasons people send quick digital gift card rewards at work

circle chart showing the top reasons for giving rewards express gift cards
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Lunch is on us!

Fueling culture, one lunch or latte at a time.

Today's Team Lunch

A team lunch used to mean a table at a nearby restaurant, with the boss picking up the tab. Now, it’s a food delivery gift card with a message that reads, “I see the good work you’re doing. Lunch is on me.”

“Thank You” was the number one reason for sending a quick digital gift card reward—making up nearly half of all Rewards Express orders. But appreciation came in many other forms: holiday gestures, motivation boosts, and spontaneous moments of encouragement—all anchored in human connection.

One trend stood out: food-forward gifting. In 2024, nearly 10% of Rewards Express orders included mentions of lunch, breakfast, or coffee—a small gesture with outsized cultural impact. Early 2025 data suggests that number is climbing quickly, as more teams turn to DoorDash, Uber Eats, Chipotle, Starbucks, Dunkin’, Panera Bread and other comfort food favorites as a connection strategy during the workday.

Here’s how a few managers turned digital gift cards into shared experiences:

“This replaces the refreshments we usually offer in-person. Grab a cup of coffee before you join the call. See you then!”

Enjoy lunch on August 7th for the Town Hall. Plan to order about 30-60 minutes before we start!”

“Order yourself a lunch to eat during lab today. We’ll eat together.”

“We’ll miss seeing you this evening. Dinner is on us!”

“Hey Superstars! I appreciate each of you. Here’s a coffee (or two) on me.”

These aren’t grand gestures—they’re culture cues delivered in the regular flow of work.

What They Send—and Why It Works

In 2024, the top gift cards ordered through Rewards Express pointed to three priorities: flexibility, familiarity, and food.

Visa® and eGifter Rewards Choice Card™ led the way for their versatility. DoorDash, Chipotle, Uber Eats, Starbucks, Dunkin’, and Panera confirmed what many teams already know—mealtime is still the go-to moment for quick appreciation. And everyday staples like Target and Walmart made it easy to send a practical, feel-good “you matter.”

Top 10 Most-Sent Gift Cards

top 5 rewards express gift cards given

Whether they deliver lunch, flexibility, or a practical shopping trip, each gift card reward says: “We’re thinking about what would make you feel recognized—right now.”

What They Spend

From HR welcomes to manager shoutouts and leadership recognition, gift card values flex to fit the moment.

Bar chart showing the amount of each card

Most Rewards Express orders fell below $50, showing how small, intentional gestures drive big cultural impact.

Creative Reward Campaigns in Action

Real messages. Real moments. Real impact.

What This Says About Culture

Quick Recognition Isn’t Just a Gesture—It’s Culture, In Action

man on a virtual team call with lap top on a desk

Every card in this dataset is more than a transaction. It’s a tiny culture-building moment—a show of appreciation, an inside joke, a warm welcome, or a well-timed save. Digital gift card messages aren’t simply transactional—they’re touchpoints of connection.

What’s the difference between Rewards Express and eGifter Rewards?

Both Rewards Express and eGifter Rewards™ offer secure, customizable digital gift card delivery—but they’re built for different needs. eGifter Rewards is ideal for enterprise teams that need advanced features like multi-user permissions, recurring campaigns, and API integrations. Rewards Express is the fast, self-serve option for smaller teams or one-off moments, when you want to send rewards now, without overthinking it.

If you’re not sure which platform fits your moment, reach out and we’ll help you decide.

Until then, try Rewards Express—and let’s see how creative you can get.

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