Keep Customers Happy and Revenue in House

With eGifter Engage™, you can deliver appeasements, service credits, and goodwill rewards in seconds — turning negative moments into positive brand connections.

Let’s Talk Solutions

Why Fast Resolution Matters More Than Ever

An illustration of a person attempting to fill a round hole with a square object.

Slow or clunky appeasement processes frustrate customers and damage loyalty. Ineffective resolutions:

Delay appeasements and damage customer satisfaction
Slow resolution with manual processes
Miss opportunities to recover loyalty
Add operational inefficiencies and costs

Turn Customer Issues Into Loyalty—Fast

Fast, seamless appeasement processes strengthen customer loyalty and protect revenue. eGifter Engage enables you to:

Deliver instant digital or physical gift cards
Track performance and results in real time
Customize values and personalized messaging
Reduce operational costs with faster resolution

Watch eGifter Engage Simplify Appeasements

What You Can Do with eGifter Engage

Quickly resolve customer issues and deliver rewards that build trust — without adding operational complexity.

Digital & Physical Gift Card Delivery	Resolve customer concerns instantly. Send gift cards in seconds via email, text, or mail.
Customizable Value & Messaging	Tailor gift card amounts and include personalized messages for a meaningful customer experience.
Bulk Order Fulfillment	Upload spreadsheets to fulfill multiple orders, streamlining rewards and service credits.
Tracking & Reporting	Gain real-time insights into usage, redemption, and overall program impact.
Flexible Program Setup	Use gift cards for appeasements, engagement campaigns, returns, goodwill gestures, and more.

You Can’t Afford to Get Customer Recovery Wrong

Fast, thoughtful resolutions turn service failures into loyalty wins—and prevent costly churn.

According to research from PwC:

17% of U.S. consumers say they’d switch brands after a single bad experience
Even loyal customers aren’t immune: 32% say they’d stop buying from a brand they love after just one bad experience.
65% of consumers say a great experience influences them more than traditional advertising.