Returns Don’t Have to Mean Lost Revenue
Customers expect fast, hassle-free resolutions, yet many merchants struggle with:
The Hidden Costs of Returns
U.S. retailers lose $816B+ annually on returns (NRF), making return experiences — and strategies for reselling pre-loved inventory — critical to loyalty and revenue retention.
33%
33% of repeat consumers leave after a bad return
76%
76% of first-time buyers come back after an easy one
Turn Returns Into Revenue
Issue branded store credit instantly — retaining revenue, delighting customers, and scaling with ease.
A Smarter Way to Handle Returns
The eGifter Merchandise Returns API helps you retain revenue, delight customers, and optionally restock returned inventory — whether brand new or pre-loved.
| Instant Digital Store Credit | Convert returns into branded digital currency to keep revenue in your ecosystem |
| Seamless API Integration | Enable online and in-store returns with one simple connection |
| Multiple Delivery Options | Send store credit via email, text, or mobile wallet |
| Real-Time Tracking & Reporting | Monitor every return transaction with live performance insights |
| Incentivized Trade-Ins | Restock gently used items, reduce waste, and reward customers with digital credit |
Trusted by Leading Brands Who Refuse to Settle
Top retailers and global brands trust eGifter Merchants for secure, scalable gift card platforms and store credit solutions.
